Contact Us
Unit 107 - 8026 Franklin Avenue
Fort McMurray, AB T9H 5K3
P: (780) 791-0330
E: cfwbadmin@albertacf.com
Accessibility Tools
Our customer service workshop is a dynamic and interactive session designed to equip participants with the skills and strategies to deliver outstanding customer experiences. Through a combination of engaging activities, discussions, and real-life scenarios, participants will gain practical tools to enhance their customer service abilities.
This workshop focuses on key areas such as effective communication, empathy, problem-solving, and building rapport with customers. Participants will learn how to handle challenging situations, manage customer expectations, and turn complaints into opportunities for positive resolution.
By the end of the workshop, attendees will have a deeper understanding of the customer's perspective, be equipped with practical techniques to provide exceptional service, and be motivated to create lasting connections with customers. This workshop will empower your team to elevate customer satisfaction and loyalty, ultimately driving business growth and success.
Session Objectives:
SESSION SUMMARY
The session will take place from 10:00 am to 11:30 am.
To get the meeting link, please register for this event. Once registered, the meeting link will be emailed to you.
Event Date | October 30, 2024 - 10:00 am |
Event End Date | October 30, 2024 - 11:30 am |
Capacity | Unlimited |
Individual Price | Free |
Unit 107 - 8026 Franklin Avenue
Fort McMurray, AB T9H 5K3
P: (780) 791-0330
E: cfwbadmin@albertacf.com